I have ordered from this site twice and they dleiver very promptly exactly what I ordered. Great service. It was just confusing to figure out how to order on Amazon. What you do is place the order, for say, 100 napkins and then click on the seller button which takes you to their page on Amazon. There you can send them an email with all the details color, font, wording, ink selection, graphic. If you order 100 napkins, you can request 50 in one color and 50 in another color. I phoned them with the first order to learn all this and they were very friendly and helpful. Also they are very good with tight timeframes for those of us who order at the last minute.. I will purchase from this seller again!